News

Designation under the Loi sur la protection des données personnelles act

Wed, 19 Oct 2022 00:00:00 -0400

In accordance with the regulatory requirement, Gina Colangelo vice-president and chief operating officer has been designated as the person responsible for the application of the Personal Data Protection Act within our firm.

Schedule for special October 6th activity

Thu, 6 Oct 2022 00:00:00 -0400

Exceptionally, our offices will be closed on the afternoon of October 6 so that employees can attend a mandatory industry meeting. If you need to report an emergency situation, please call our emergency line at 1-833-812-1682. Thank you.

Emergency Hotline 24/7/365

Mon, 3 Oct 2022 00:00:00 -0400

Please dial 1-833-812-1682 outside our regular business hours should you need to urgently report a claim. Thank you.

Notice of appointment

Thu, 1 Sep 2022 00:00:00 -0400

Today, September 1, 2022, we are pleased to announce the appointment of Ms. Gina Colangelo as Vice President and Chief Operating Officer. Her new contact information is as follows: by email gina@rpmx.ca and by phone: +1-514-328-2203 extension 111

Gina brings a wealth of experience and has built an excellent reputation in the industry.

Her main duties will be the day-to-day management of claims files on behalf of members of the Lloyds of London market as well as our client base of insurers and issuing brokers.

She will work closely with Robert Plante and Mirella Spiridigliozzi in the pursuit of the company's mission. We welcome her to Rpmxpert and wish her success! Translated with www.DeepL.com/Translator (free version)

Holiday schedule

Mon, 20 Dec 2021 00:00:00 -0500

Our offices will be closed on December 24th and 31st at noon as well as on December 27th, 28th as well as January 3rd and 4th, 2022. Urgent matters should be sent to the following email address: info@rpmx.ca Thank you and Happy Holiday to everhone!

Holiday schedule

Thu, 24 Dec 2020 00:00:00 -0500

For Christmas, our regular activities will stop at noon on December 24th and will resume on December 29th. For the New Year, activities will stop at noon on December 31st and will resume on January 5, 2021. Our email account info@rpmx.ca will be monitored for any urgent claims that need to be addressed. Thank you and Happy Holiday to all!

Covid 19 - Status of operations

Mon, 1 Jun 2020 00:00:00 -0400

Our operations have continued normally from all points of view since the start of containment following the Covid-19 pandemic. To overcome the travel restrictions, we have added a technology that allows us to control property damages from a distance. This demonstrates the compliance and above all the effectiveness of maintaining our services despite the worst disaster in the past 102 years.

Response plan to the COVID-19 pandemic

Fri, 13 Mar 2020 00:00:00 -0400

Please be informed that it is "Business as usual" at RPMXPERT since we actively practice our "work from home" communications policy. This ensures that all staff have access to all their files and communication tools to pursue their professional duties as they normally do.

Some field operations may be hampered or delayed by public health notices with which we will comply since same will apply to insureds, third parties and services providers alike. Please feel free to address any enquiries to info@rpmx.ca

Change of address notice

Mon, 16 Dec 2019 00:00:00 -0500

Please note that our office is now located in suite 206 of the 4929 Jarry Street east in Saint-Leonard.

Appointment

Thu, 5 Sep 2019 00:00:00 -0400

We are pleased to announce that Christoffer Laurie has joined our team of adjusters/examiners to increase and better our service offering our clients in the Lloyds market and their insureds.

Chris counts extensive experience with TPA business having worked with other firms familiar with the London market.

Chris can be reached at chris@rpmx.ca and at +1-514-328-2203 extension 11.

We wish him much success at our firm.

Rpmxpert Management

Announcement

Fri, 10 Aug 2018 00:00:00 -0400

Rpmxpert management is pleased to announce that Mr. Alain Robert now assumes the postion of primary examiner and Third Party Administrator for our claim files with Lloyds of London and Intact Assurance. He will work in close cooperation with Robert Plante to maintain the high standard of quality service we provide to our clients and their insureds. We are convinced he will enjoy much success in his new position.

Welcome Alain Robert

Tue, 5 Jun 2018 00:00:00 -0400

We are pleased to inform our clients that Mr. Alain Robert will be joining our team of claims adjusters as of Monday, June 11, 2018. Alain will manage claim files within our TPA contracts we have with LLOYDS. Alain brings much experience in the world of business and claims adjusting and we are proud to count on his contribution to the continued growth of our firm. Welcome Alain!

RPMXPERT'S 10th Anniversary

Fri, 1 Jun 2018 00:00:00 -0400

June 1st marks RPMXPERT's 10th anniversary serving our distinguished clients. We take this opportunity to thank them for their continued support as well as to all our employees for the commitment to offering quality service in every file, every day!

Notice of departure

Fri, 16 Feb 2018 00:00:00 -0500

We wish to inform our clients that Francois Boudreault has left our firm today to pursue his career as a professional liability claims examiner. We wish him the best of luck in this new phase of his career.

His position has been filled and the person will assume the position on February 28th.

In the interim, team members will ensure that the file handling will transition seamlessly via the francois@rpmx.ca now administered by Rpmxpert Management. Thank you.

Welcome Pierre Demers

Mon, 8 Jan 2018 00:00:00 -0500

We would like to welcome Pierre Demers to our team. He is an experienced adjuster who enjoys an excellent reputation as a farming claims specialist as well as for recreational vehicles namely pleasurecraft losses.

2017 Holiday Season

Tue, 19 Dec 2017 00:00:00 -0500

Our offices will be closed on December 25 & 26 as well as on January 1 and 2, 2018

A basic team will handle new claims on Friday, December 22^nd & 29^th. Please direct all notices and requests to the info@rpmx.ca inbox so a team member can process your request accordingly.

RPMXPERT wishes you a Merry Christmas and a Happy New Year.

Welcome Brigitte Lefebvre

Tue, 19 Dec 2017 00:00:00 -0500

We are proud to welcome Brigitte Lefebvre as our new claims coordinator. She will monitor and process incoming new claims and ensure that any policy or system issues are resolved to ensure a smooth handling of the file.

Fête Nationale and Canada Day Holidays

Thu, 22 Jun 2017 00:00:00 -0400

Our offices will be closed Friday, June 23rd and Friday, June 30th for the upcoming holidays.

Holiday schedule

Tue, 20 Dec 2016 00:00:00 -0500

Please take note that our offices will be closed on December 26 and 27th as well as January 3rd and 4th. We will offer services until noon on December 23 and 30th. Any urgent enquiries should be directed to info@rpmx.ca.

Corporate profile at London Market Experts

Mon, 12 Dec 2016 00:00:00 -0500

Our corporate profile has been updated and is now online at London Market Experts.com

London Markets Experts Database access

Mon, 4 Jul 2016 00:00:00 -0400

Our corporate profile on CTIS LondonMarketExperts Database is not accessible since June 10th. We await the results of their internal investigation that we requested on the security of their data. For additional information and official documentation, please contact Robert Plante. Thank you.

National Holidays

Mon, 20 Jun 2016 00:00:00 -0400

Our offices will be closed on upcoming Fridays of June 24th and July 1st for the Quebec Fête Nationale and Canada Day.

Notice to insureds and insurers

Tue, 15 Dec 2015 00:00:00 -0500

Please note that Mrs. Frances Germain, claims adjuster now practices through the Crawford & Cie, claims adjusting firm. She can be reached by email at frances.germain@crawco.ca or by telephone at 514-748-7300. Thank you for your attention.

A new addition to our team

Mon, 5 Oct 2015 00:00:00 -0400

Mrs. Marina Spiridigliozzi has joined our team as an executive assistant to Robert Plante and Mirella Spridigliozzi. She will work directly with them in corporate, administrative and compliance matters.